By booking a Soundworks session, you agree to the terms and conditions below.
Session
> You shall make the practitioner aware of any medical conditions, implants (surgical metals), sensitivities or allergies prior to the session. Scented candles, incense or room sprays are used in the sessions. You can email the practitioner here ahead of your session, if required.
> It is not recommended that you attend if you are pregnant. Should you wish to do so, you should consult your GP prior and contact Craig here
> You do not have a pacemaker. Sound is not safe in these instances and you should not book a session.
> You confirm that you have not ingested any drugs or alcohol in the 24hrs prior to a session and you will not attend any sessions under any such influence.
Consent, GDPR
> You have, following consultation, consideration and discussion, agreed to undergo this therapy. You are fully aware that the services you wish to receive are those of a holistic nature and do not serve as a substitute for professional medical advice, examination, diagnosis or treatment.
> You understand the practitioner does not claim to cure or to diagnose any medical condition in the same way as a doctor/physician. Their opinion is that of a holistic, complementary and alternative therapist and their professional opinions, advice, examinations and recommendations do not constitute the medical advice of a doctor/physician.
> You confirm that you have given your personal details for the practitioner’s use in connection with the therapy/treatment/class and consent to the storage of these details in line with GDPR. Your details shall never be shared with third parties unless legally required. You confirm that this information may be retained so that you can be contacted in the future.
> Organisers are entitled to make (or have made) video/images and/or audio recordings of the event and to use these for promotional purposes, with no obligation of compensation to the persons appearing.
Cancellation
While I will always try my best to accommodate rescheduling your booking, the below outlines the cancellation policy for various sessions:
> Group Sound Meditations: No refunds are available but I will offer to reschedule you to the next available session at that venue. If that does not suit, you will be required to make a new booking.
> Yoga & Sound / All-night Pujas / Workshops / Handpan gig / Special events: No refunds or reschedules are available on any event in the ‘Special events’ section of the booking page.
> Individual Sound Therapy treatment / Couple sound sessions / Private Group of 5 sessions: You can reschedule your booking from the options in your booking confirmation email. If you need to cancel, please give at least 7 days notice for a full refund. If you give less than 7 days but more than 48 hours notice, you will receive an 80% refund. If you give less than 48 hours notice, no refund is available.
> Corporate bookings / Private events / Handpan performances: Your booking is confirmed upon receipt of payment in full, at least two weeks prior to the agreed date. If you need to cancel, please give at least 7 days notice for a full refund. If you give less than 7 days, no refund is available.
Thank you – I look forward to welcoming you to your session.